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How Hitachi is Responding to Novel Coronavirus (COVID-19)


1.Hitachi’s current management policies in response to the outbreak of COVID-19

Focused Areas in Business Management

  • Putting health of employees, their families, and customers at first
  • Maintaining social infrastructure and customer-support
  • Sufficient liquidity and financial soundness
  • Addressing current issues posed by COVID-19 and preparing for its aftermath

Understanding of Current Situation

  • Spread of the outbreak and lockdown around the world, a state of emergency in Japan
  • Work from home, restrictions on movement
  • Some restrictions on manufacturing activity, recovery of business in China (over 75% of its activity has been recovered)
  • Capital flows in financial markets, increase in funding cost

Our Priority Actions

  • Utilize digital technologies to support working from home and remote working
  • Customer support, maintaining social infrastructure and supply chain (secure business continuity)
  • Maintain manufacturing activity while securing safety, and prepare for resuming after the crisis begins to abate
  • Sustaining financial soundness and enhancing cost management

Hitachi's Strength

  • Enough liquidity with solid financial ground
  • Long-term social infrastructure projects
  • Digital platform that support remote working (working from home, remote maintenance)
  • Global manufacturing sites and flexibility in supply chain

2.Hitachi Group’s general policies in response to COVID-19

The following outlines Hitachi Group’s current responses to the spread of COVID-19, as well as its effects on our business operations.

  • We’re placing top priority on the health and safety of our stakeholders, including customers, partners and the employees working at Hitachi Group worldwide, as well as their families.
  • We’re helping prevent the spread of the infection, both inside and outside of Hitachi Group, and minimize the effects of the virus on both our and our customers’ businesses.
  • We’re fulfilling our responsibilities for accountability to stakeholders and will disclose necessary information as needed.